I am not sure about overseas Mcdonalds but I sure find the Singapore outlets stupid. They started using this 2-queue system early this year with one queue meant for ordering and adjoining queue to collect. The inefficiency and ineffectiveness can only be measured by the number of people holding their cash or wallet in the wrong queue.

The next silly change is to have their chilli, servettes and what not dispensers placed at another corner. A consumer has to jostle with another crowd hording the dispensers that are either emptied or messed up. This is not fun especially when you are carrying a loaded tray of food. It is also a good time to consider birth control because kids are usually found playing at the wrong places!

My dream McDonald outlet would be one that has a queue with touch screen system to order my food and it dispenses after tapping my cashcard. Then again, that’s just a vision of an extremist consumer who doesn’t give a damn about fast-food personal service. It is a good thing since the present reality would keep me away from junk food.

Ok… I know I sound very cranky but this is a rant post!

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    2 Responses to “Ronald McDonald getting senile?”

    1. supriya says:

      similar stuff happens in India :)
      you’re not alone..

    2. Jym says:

      O.. this is interesting :) I have always seen McDonald’s operation as a representation of efficiency. I guess times have changed :P

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